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For any queries, please Contact Us
T : 905 857 6600
F : 905 857 8800
1 800 828 9884
info@globalarchinc.com
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Frequently Asked Questions
   
How natural stone products are better then concrete products?
Will these stones withstand our extreme climate?
Do you stock the complete selection of products in all colors?
Is stone hard to work with?
Can you send us samples?
What is the warrantee on your products?
What is your quality control & dimensional tolerance of the products?
Is there any variation in the product and sample?
Do I need to seal stones?
   
   
How natural stone products are better then concrete products?
 

Natural Stones are naturally impressive. It is a unique material which offers variety of colors and textures for different application. It is inexpensive. It is an everlasting material which no concrete product can claim. You can see buildings which are 5000 years or more – all built with natural stones. Concrete products are man-made material casted in regular moulds producing tons of products which are totally identical and boring.

   
Will these stones withstand our extreme climate?
 

All stone products that we sell are high grade stones which already have a track record to withstand in our extreme climates. Weathering of all stones is a natural process and all stones products undergo weather-out depending upon the climate, wear-tear, installation and natural factors. Please ask for technical data to assess the suitability of any particular stone for your project.

   
Do you stock the complete selection of products in all colors?
 

Yes. We do stock a wide selection of products in most of the stones/colors. However some products are not available in some of the stones due to technical or commercial infeasibility. Custom products, sizes and finishes can be made available as per your architectural or landscape designs.

 
Is stone hard to work with?
 

No, not really. Mostly all stone products come precut. You may also order custom dimensions to avoid cutting. Often it's the weight of stone that makes it hard to work with. You are advised to use proper equipment & adequate manpower for installation. For best results - it is a good idea to hire a professional landscaping company. We also have a DIY product line, which you may like to consider.

   
Can you send us samples?
 

Yes we can. Please let us know the color/finish/texture of the stones that you are planning to buy and we will ship the samples to you right away.

   
What is the warrantee on your products?
 
All our products have life time warrantee. Please register your warranty on our website. Learn more about the warranty.
   
What is your quality control & dimensional tolerance of the products?
 

Our entire manufacturing process is monitored at each and every stage – from quarrying of raw stone blocks to final finished products, packing & shipping. Our products exceed the approved international dimensional consistency parameters. Dimensional tolerances vary from product to product. Please send us your concerns specifically for the product (or project) so that it can be addressed precisely.

 
Is there any variation in the product and sample?
 

Stone is a natural material and variation in texture and color is its natural characteristic. Each and every piece is unique in color and texture. Some stone are more varigated then the others. This is the reason that makes stone more desired for landscape & building projects. Samples are only indicative of color and texture.

 
Do I need to seal stones?
 

Normally stone in the landscape is left to age naturally. It is not mandatory to seal the stones. If you like the wet look then you may want to use the appropriate sealer. It is a matter of personal choice.

 

If you do not find answer to your questions, please email your query to us we will be happy to assist you.

 
 
 
 
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